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Managed Services

IT Disaster Recovery Plan Development

Your company’s IT disaster recovery plan should include processes and procedures to help prevent data from being lost during emergencies and to recover data following emergencies. With the proper IT disaster recovery plan in place, you can prevent losing critical data or services for your business such as processing payroll or paying billings via an accounting system. The key to any good IT disaster recovery plan is to back up all important data, to store backed up data offsite and away from the main server, and to keep backed up data organized in such a way that it can easily be used for recovery if necessary.

As part of our IT disaster recovery plan development services we offer:
• Data backup for data on all platforms including Windows, Mac, and Linux based systems
• Application backup for all critical applications used within a company
• Secure offsite storage of important backed up data and applications
• Hassle free data restoration to help you get back up and running following a disaster

Help Desk

Businesses and companies located across the country can outsource help desk services to Gns Arabia. As a local Saudi Based IT company, we offer live and local help desk support from 8:00 AM to 5:00 PM. We are also available for support on a 24/7/365 basis if needed. When you outsource help desk services Gns Arabia, we can resolve any computer or network issues that you may encounter. Our help desk services are typically performed online or by phone, and can include the use of remote access tools when necessary. Remote access allows our help desk staff to access user’s workstations and to see what the end user is seeing in order to resolve problems.

Outsourcing help desk services to GNS Arabia can allow you to quickly resolve issues and handle all computer and IT related problems. We also provide on-site services for problems which cannot be solved over the phone. Our managed services include help desk, antivirus, antimalware, audit & inventory, patch management, network monitoring, backup systems and software deployment. To learn more about our help desk services or if you are interested in learning how you can outsource help desk services to Forward Slash Technologies, contact us.


Exchange Hosting

GNS Arabia offers the latest version of hosted Exchange - Exchange 2010. Because your business relies on e-mail as one of the most important means of communication, you want to choose a provider that can offer the most secure infrastructure available. With options such as larger e-mail boxes, total browser support, security and mobile device support, hosted Exchange services through us can not only save your company money, but will also help your business streamline the e-mail processes so central to everything you do.
Hosted Exchange provider based out of the Saudi Arabia. Our hosted Exchange servers are available to small and mid-size businesses throughout the country. As a hosted Exchange server provider, we offer full service Exchange server hosting. These services include migrating new customers’ email, contacts, calendars, and other resources to our hosted Exchange server. Additionally, we offer live and local support for those businesses interested in outsourcing help desk services.
Our hosted Exchange server offers the superior performance and reliability that any company demands in order to keep their business running smoothly. To learn more about services available with our hosted Exchange server service


Manage Network Devices

Implementation Services

We provides the technical knowledge, resources and industry experience that will help your organization have a successful mobile device management implementation. During implementation, we will first assess your network's structure and future requirements. This will help to come up with the plan to configure and install our mobile device management system. After that, we will configure and install the console, importing equipment and device data that is specific to your organization. Once the system is installed, we will manage the production environment to ensure that it has been installed effectively, and then deploy it to your organization.
We will provide your mobile devices with the best security practices, and help you with implementation and technical support. We can also help you with all of your technology needs and even provide your team with on-site training so that you can use your devices to their full business potential.

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